Privacy policy

PROMO ONE E-COMMERCE LLP undertakes to protect and respect the confidentiality of the personal customer data communicated on the e-commerce website and to treat it in accordance with the law.
PROMO ONE E-COMMERCE LLP will only pass on personal data to third parties insofar as it is absolutely necessary for the proper processing of the order.

No data will be passed on to third parties for commercial purposes.
Customer data can be obtained from the internal departments of PROMO ONE E-COMMERCE LLP as follows:
- To process orders, deliveries and invoicing.
- To ask for your opinion in order to improve our products and services.

Upon initial registration, the customer will be given the option to send email invitations and/or commercial communications
To opt-out of PROMO ONE E-COMMERCE LLP. This selection can be changed at any time in the customer master by unsubscribing from the newsletter.

The customer undertakes to provide us with the personal data required to process the order (delivery and invoicing). This information must be correct, valid and up-to-date. The customer is obliged to keep his identification and password information secret.

Thank you for your interest in our website. The protection of your privacy is very important to us. In the following we inform you about the handling of your data.

Collection, processing and use of personal data

You can visit our website without providing any personal information. Personal data is only collected if you provide it to us as part of your order for goods or when opening a customer account. We use the data you provide without your separate consent exclusively for the fulfilment and processing of your order or enquiry.

Web analysis

In order to constantly improve and optimise the content of our pages and user-friendliness, we use analysis tools from Google Inc. with the product "AdWords Conversion Tracking". The session and interaction data of the website visitors are collected and statistically evaluated. Cookies are used for this purpose. The session and interaction data are never processed in personal form, but exclusively anonymously. In some cases, analysis data is transmitted to a server of the respective analysis service and stored. This information may be transferred to third parties if required by law or if third parties process this data on behalf of our service provider. Neither we nor the web analytics services will associate your IP address with any other data held by us or the service provider.

Use of cookies

We use cookies on our website to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (so-called permanent cookies). These cookies make it easier for you to use our site by, for example, saving certain entries you have made so that you do not have to keep repeating them. No security-relevant data is stored in the cookie itself. Third parties are not permitted to collect, process or use personal data via our website by means of cookies. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In Internet Explorer, you will find the function for preventing cookies in the menu Extras / Internet Options / Data Protection, in other browsers you will find the settings in the operating instructions or help.

Google Analytics and Google Remarketing

This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by the user is usually transmitted to a Google server in the USA and stored there.

In the event that IP anonymisation is activated on this website, the IP address of the user will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, however please note that if you do this you may not be able to use the full functionality of this website. Users can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link: Install PIugin

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you will need to click this link again.

Third-party vendors, including Google, serve ads on websites across the internet. Third-party vendors, including Google, use stored cookies to serve ads based on a user's previous visits to this website.

Google will not associate your IP address with any other data held by Google. You can object to the collection and storage of data at any time with effect for the future. You can deactivate the use of cookies by Google by making the appropriate setting in your browser software, by calling up the page Deactivation of Google advertising and pressing the "Opt-out" button. Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative disable page Call Network Advertising Initiative disable page.
For more information on Google's terms of use, please see More information.

However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Our website uses the social network, which is operated by Facebook, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Facebook"). You can recognise the Facebook plugins by the Facebook logo or the "Like" button ("Like") on our site. You can find an overview of the Facebook plugins here: Plugin overview

When you visit our website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. This information is transmitted to Facebook and stored there. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook's privacy policy here. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.


Our website uses the social network All information on data protection can be found at: Privacy Instagram

Transfer of personal data

Your data will be passed on to the shipping company commissioned with the delivery (e.g. post office, DHL, forwarding agent) insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment.

Right to information

You have the right to free information about your stored data and, if applicable, the right to correct, block or delete this data.

Contact for data protection

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of given consents, please contact: c/o PROMO ONE E-COMMERCE LLP
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
E-mail:, Phone +44 748 881 1867

Data security

Your personal data is encrypted during the ordering process and transmitted over the Internet using the SSL protocol (Secure Socket Layer). Our online shop does not collect or process any data relating to payment methods. We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Revocation, changes, authorisations and updates

The user has the right to request information about the personal data stored about him or her free of charge. In addition, the user has the right to correct incorrect data, block and delete his or her personal data, insofar as this does not conflict with any legal obligation to retain data.